Cancellation Insurance - Cancel your excursion without losing all the value of your trip

Take care of your investment in case of unforeseen events

If something comes up and you can't enjoy your tour, the Cancellation Insurance will reimburse you 80% of what you paid, as long as you give notice up to 7 pm the day before. It is an agile, transparent and tailor-made alternative to back up your experience without losing peace of mind.

What does this insurance cover?

• Cancel your trip until 7 p.m. the day before without complications.

• I received the 80% of your payment back.

• Easy management, without explanations or extra paperwork.

• You add it up per person and for each tour you book.

• You can contract it up to half an hour after issuing the voucher.

Key details to consider

• The service is personal: one applies for each traveler and for each activity chosen.

• It cannot be purchased after 30 minutes after your voucher is issued.

• Without this insurance, there is no refund for cancellation.

We answer your questions

When can I add the Cancellation Insurance?
You have the option to include it up to 30 minutes after your voucher is issued.

Do you ask me for a receipt to cancel?
There is no need. The process is straightforward and you don't need to justify your reasons.

Does the refund cover everything I paid?
No. The reimbursement includes 80% of the amount paid, according to current regulations.

Is it mandatory to apply for insurance?
No, it is not a requirement, but without adding it you do not have access to refunds if you have to cancel.